Privacy Policy

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Privacy Policy for Best Solutions Group LLC d/b/a KAIROS

Effective Date: June 2026

Best Solutions Group LLC, doing business as KAIROS (“Best Solutions Group LLC,” “KAIROS,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, contact us, submit an inquiry, communicate through our LeadConnector chat widget, receive SMS messages from us, or interact with our customer communication and business support services.

1. Information We Collect

We may collect the following types of information:

  • Contact information, such as your name, email address, phone number, business name, and communication preferences.
  • Inquiry information, such as the reason for contacting us, requested services, appointment preferences, and support needs.
  • Communication information, including messages submitted through our website, chat widget, email, phone, SMS, or other communication channels.
  • Website usage information, such as pages visited, device type, browser type, IP address, referring pages, and general analytics data.
  • SMS opt-in information, including your mobile number, consent status, opt-in method, date/time of consent, and message preferences.

2. How We Use Information

We use collected information to:

  • Respond to service inquiries and customer support requests.
  • Provide requested information about our services.
  • Coordinate consultations, appointments, appointment confirmations, reminders, follow-up, onboarding, and support.
  • Communicate with you by email, phone, SMS, chat, or other channels when you have provided contact information and, where required, consent.
  • Improve our website, customer experience, internal operations, communication systems, and service delivery.
  • Maintain records for compliance, security, fraud prevention, and business administration.

3. SMS Communications and Opt-In Consent

If you provide your mobile phone number through the LeadConnector chat widget or another approved opt-in method, you may consent to receive SMS messages from Best Solutions Group LLC d/b/a KAIROS.

SMS messages may relate to customer care, service inquiries, requested information, consultation coordination, appointment confirmations, appointment reminders, follow-up, onboarding, and support.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may reply STOP to opt out or HELP for help.

4. No Sharing of Mobile Information or SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.

If this Privacy Policy refers to sharing information with service providers, contractors, vendors, or business partners, all such categories exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

5. Information Sharing

We do not sell your personal information.

We may share limited information with trusted service providers only when necessary to operate our website, manage communications, deliver requested services, maintain business systems, process appointments, support customer care, or comply with legal obligations.

These service providers are expected to protect information and use it only for the services they provide to us. We do not share mobile information or SMS opt-in consent for marketing or promotional purposes.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website performance, improve user experience, measure traffic, and support basic operational analytics.

You may adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Data Security Practices

We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, disclosure, alteration, or misuse.

No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business operations.

9. User Rights and Choices

You may request to update, correct, or delete certain personal information by contacting us. You may also:

  • Reply STOP to opt out of SMS messages.
  • Reply HELP for SMS support.
  • Contact us to update your contact preferences.
  • Unsubscribe from email communications when an unsubscribe option is provided.

10. Children’s Privacy

Our services and SMS program are intended for users 18 years of age or older. We do not knowingly collect personal information from children under 13.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

Best Solutions Group LLC d/b/a KAIROS
3625 S Decatur Blvd
Las Vegas, NV 89103
Email: [email protected]
Phone: +1 346-460-4464

Related page: Terms & Conditions
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